How to Choose the Right Tiler in Auckland: 7 Questions You MUST Ask.

Blog Post 1: How to Choose the Right Tiler in Auckland: 7 Questions You MUST Ask

Title: How to Choose the Right Tiler in Auckland: 7 Questions You MUST Ask Primary Keywords: "choose a tiler Auckland," "questions to ask a tiler," "hiring a tiler NZ"

How to Choose the Right Tiler in Auckland: 7 Questions You MUST Ask

Hiring a tiler in Auckland is a significant decision. Tiling is not just about aesthetics; it's a critical component of your home's waterproofing and structural integrity, especially in wet areas like bathrooms. A poor tiling job can lead to costly leaks and non-compliance with the New Zealand Building Code (NZBC).

As a trusted, certified Auckland tiling specialist, Nova Tiling believes in transparency. Here are the 7 essential questions you must ask any tiler before hiring them for your project.

1. Are you a certified waterproofer, and can you issue a PS3?

Why it Matters: In Auckland, if your project involves a tiled wet area shower, you will likely need a Building Consent, which requires a Producer Statement Construction (PS3) for the waterproofing component. Only a certified applicator can issue this. If your tiler isn't certified, you'll need to hire a separate waterproofer, complicating the project and potentially voiding warranties.
Nova Tiling's Answer: Yes. We are certified applicators and can issue the mandatory PS3, ensuring full compliance with Auckland Council and the NZBC [2, 3].

2. How long have you been operating in Auckland, and can I see your portfolio?

Why it Matters: Experience, especially with local conditions and regulations, is crucial. A portfolio demonstrates the quality and range of their work. Look for projects similar to yours (e.g., large-format tiles, complex mosaics, outdoor tiling).
Nova Tiling's Answer: We have 15+ years of experience delivering exceptional tiling services across Auckland. Our extensive portfolio is available on our website.

3. What warranty do you offer on your workmanship?

Why it Matters: A professional tiler stands behind their work. A robust warranty protects your investment against issues arising from installation errors.
Nova Tiling's Answer: We offer a comprehensive 10-year workmanship warranty on all our tiling and waterproofing services.

4. Are you fully insured, including public liability?

Why it Matters: Accidents happen. If a tiler damages your property or injures themselves on the job, their insurance should cover the costs, protecting you from financial liability.
Nova Tiling's Answer: Yes. We are fully licensed and certified with comprehensive insurance coverage, including public liability.

5. What type of adhesive and grout will you use for my specific tiles and substrate?

Why it Matters: The correct choice of materials is vital for durability. Different tiles (e.g., porcelain vs. natural stone) and different substrates (e.g., concrete vs. timber) require specific, compliant adhesives and flexible grouts to prevent cracking and failure.
Nova Tiling's Answer: We only use premium, high-performance materials appropriate for the specific tile type and substrate, ensuring compliance with manufacturer specifications and NZ standards.

6. How do you handle subfloor preparation and levelling?

Why it Matters: Tiling success is 90% preparation. The subfloor must be perfectly stable, clean, and level. Skipping this step is the number one cause of cracked tiles and failed waterproofing.
Nova Tiling's Answer: Our process includes thorough subfloor assessment, levelling, and preparation to create the ideal foundation for a perfect, long-lasting finish.

7. Can you provide a detailed, fixed-price quote that separates labour and materials?

Why it Matters: A detailed quote prevents unexpected costs. It should clearly outline the scope of work, the materials included, and the total cost. Avoid vague estimates.
Nova Tiling's Answer: We provide a free, no-obligation, detailed quote that clearly itemizes all costs, so you know exactly what you are paying for before work begins.